Dan discusses the transition of Postal Service workers from the FEHB program to the PSHB program. He emphasizes Maximus’s critical role in facilitating this change, focusing on its efforts to enhance employee experience during the process. Dan highlights the open season period, which offers employees multiple options, and explains how Maximus’s contract supports this transition. He also details the technology solutions implemented by Maximus to achieve the overall goal of delivering better service to employees.
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