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Senator wants USPS to address veteran medication delays

February 23, 2024

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Sen. Jon Tester, D-Mt., wants to know why Veterans Affairs Department-prescribed medications are facing delays reaching veterans due to issues within the U.S. Postal Service.

The Senate Veterans’ Affairs Committee Chairman sent a letter Wednesday to Postmaster General Louis DeJoy to inquire about how USPS is working to address a December 2023 inspector general’s report that found postal officials failed to follow policies for handling damaged packages.

The report found that despite established protocols for returning damaged packages or disposing of them at USPS Mail Recovery Centers, postal employees told the OIG there was “no specific training” for handling the packages and that some disposed of the medications in-house. Another instance in the report mentioned that one USPS facility destroyed loose medication and delivered an empty package to the veteran

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