Authorities say criminals are using several methods to steal mail. In addition to obtaining Postal Service Arrow Keys, thieves have also used so-called “mail fishing” techniques, inserting adhesive-covered devices into collection boxes to pull mail out through narrow openings.
More than 800,000 mail theft complaints were reported nationwide between 2023 and 2025, raising questions about the security of a system millions of Americans rely on every day.
The United States Postal Service has long been considered one of the country’s most trusted institutions. But a surge in mail theft cases is causing some customers to rethink that trust.
Authorities say criminals are using several methods to steal mail. In addition to obtaining Postal Service Arrow Keys, thieves have also used so-called “mail fishing” techniques, inserting adhesive-covered devices into collection boxes to pull mail out through narrow openings.
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