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Rural Missouri faces potential worsening mail delays as USPS staffing shortages and new delivery plan collide

Throughout Southeast Missouri, customers have consistently experienced issues with their mail, particularly in rural areas.

Repeated delays in delivery have led customers to file complaints with their local United States Postal Service representatives.

“For weeks now, we’ve been hearing from customers that they don’t get mail for three or four days at a time,” Greg Davidson said. “This is constant, that we get phone calls. I talked to the clerk that works in Scott City, and he said 99% of his calls are for people who haven’t gotten mail for days.”

Davidson, a USPS clerk and local union president, said understaffing continues to be a major issue. A mail carrier recently told Davidson that because of illness, injury and vacations, seven routes go uncovered “on any given day”.

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