U.S. Postmaster General Louis DeJoy faced heated questions from senators over recent slowdowns in mail delivery, particularly in metro Atlanta, Georgia, and metro Richmond, Virginia.
The issues cropped up after the opening of new Regional Processing and Distribution Centers (RPDCs), which the United States Postal Service (USPS) is opening as part of its network modernization plan.
In testimony before the Senate Homeland Security and Government Affairs Committee, Postmaster General DeJoy said USPS has “admittedly experienced difficulties in adjusting operations while opening new facilities and remodeling and repositioning existing ones.”
But the Postmaster General insisted that there is no other option but to press forward with modernization, as USPS tries to cut losses. It ended fiscal year (FY) 2023 with a $6.5 billion net loss and expects similar losses this year.