Kimberly Smith: It was a day like any other. I’d just made my deliveries at an apartment complex in Colorado Springs and was heading to my truck when I realized I had forgotten to scan one package. So, I turned back.
The manager’s office was empty. That was unusual, but finally one of the managers appeared, soaking wet. I could see from the look on her face that something traumatic had happened. She said, “Smitty, do you know CPR?” And I said, “Yes,” and ran with her to the pool area, where I saw a young woman lying facedown on the patio, with people standing around her. Her skin was pale, yellow, a little purplish. A boy — her brother, I later found out — knelt near her head.