FILE PHOTO: A United States Postal Service (USPS) truck is seen in the rain in Manhattan during the outbreak of the coronavirus disease (COVID-19) in New York City, New York, U.S., April 13, 2020. REUTERS/Andrew Kelly
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RAND sociologist Michael Pollard describes why the United States Postal Service is essential. This includes the USPS’s universal service obligation, and being part of the National Response Framework, which is the plan the Federal Emergency Management Agency (FEMA) has for responding to disasters and emergencies. Pollard also discusses the pandemic’s effect on the USPS’s operations.
