USPS to offer electronic signature on file service for parcels

The Postal Service is proposing to revise Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM® ) to include a more flexible option for package addressees to provide an electronic signature indicating delivery of a package.

The Postal Service is proposing to amend the DMM in various sections to offer a more flexible option for package addressees (or their representatives) to provide an electronic signature indicating delivery of a package, when the sender chooses the following signature services: Priority Mail Express® , Signature Confirmation™ service, and Insurance for more than $500.

Generally, current practice is for the recipient of the package to sign at the time of delivery. An exception is offered for some packages addressed to a Post Office Box™. Post Office Box customers at Competitive Post Office Box locations can sign up for a Signature On File option, and provide a signature that is retained at the Post Office for scanning when the aforementioned signature services are used. The package is then left in the customer’s Post Office Box or a parcel locker for pickup at the customer’s convenience, without having to provide a new signature.

The Postal Service is proposing to add an option for deliveries outside of postal facilities. Customers would sign up and provide a signature electronically. This would enable the customer to apply the previously provided signature to future Commercial package deliveries sent to the customer’s address using Priority Mail Express, Signature Confirmation service, or Insurance for more than 3 $500, eliminating the need for a signature at the time of delivery

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