NALC – USPS to initiate office activities study

Beginning next week, pursuant to Article 34 of the National Agreement, the Postal Service will begin conducting a study of city carriers’ office activities. As with several other recent unilateral tests involving city letter carriers, USPS once again has decided to perform this study on its own rather than examining methods to improve the work environment and procedures related to city delivery with NALC through the joint City Delivery Task Force. With this new study, the Postal Service states city carrier’s office activities will be observed and data collected in order for USPS to analyze and potentially develop new work methods or standards. Exploration of both items jointly by USPS and NALC are among the many subjects established and directed in the memorandum of understanding Re: City Delivery Task Force incorporated in the National Agreement.

NALC was first notified of the Postal Service’s intent to conduct this study in a letter dated April 19, 2019.  In a subsequent notification, dated May 1, 2019, USPS told us the information collected from this study may be used during the collective bargaining process. During a meeting held on May 17, 2019, the Postal Service informed NALC that they intended to contract a third-party company to conduct this study.  USPS also stated sites and routes would be randomly selected in which data collectors would collect data related to office activities. USPS anticipated collecting one day of data from approximately 400 routes during the study and the information would be used to evaluate current office standards and, if necessary, create new standards.

NALC didn’t hear anything further about this study until we received notification from USPS dated March 3, 2020.  We were notified that a contract had been awarded for the data collection analysis and we were provided with a list of thirty-six sites of various sizes which had been randomly selected for the study.  USPS stated the contractor will collect data through on-site visits both in the morning and the afternoon.

In a letter dated March 17, 2020, NALC was provided a list of the routes which were selected to be included in the study.  Subsequently, on March 18, 2020, the Postal Service notified NALC the study was being temporarily postponed due to the Covid-19 pandemic.


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I am glad this study is a joint process.

Carriers are always the ones getting evaluated. What about the people at the top making six figures, using company cars, luncheons, paid hotels, paid tech, and sit behind a desk and try to tell us carriers how to do our jobs. Less clipboards, more satchels.

I agree with you 100%!

Brandon, you’re an idiot. Most folks making six figures were carriers.

You know what he meant. Get out and do the job instead of dictating. Youre probably one of the nuts behind the desk.

How is he an idiot? I work at the post office and majority of the management that I talked to said they never carried. The post office is about who you know not what you know. Warren Buffet said it best.. Start a business that even a dummy could run because eventually one will. The post office has been being run by dummies and different families for so long that common sense doesn’t make sense. Rain sleet or snow Delivery is And was a lie, as long as the mail was “attempted” to be delivered that’s good enough. Better wake… Read more »

Last edited 2 years ago by Jay

That MIGHT be true but we know how to carry mail. We don’t need your senseless advise. You are overpaid! The carriers should be making the big money. We are doing the job !

if u want to cut time, Y not do it on the street by changing the standard mailbox size to one that will hold a little larger pkgs. Times have changed, it’s no longer just letter pieces & a few magazines. It would save time & mileage.

Mailbox sizes won’t cut time! It would continue to waste finances though. It doesn’t take longer because of the box most of the time. It was usually volume, waiting around Hours on late trucks and packages or making 5 trips to and from your route because there was no mail ready. Why take from the carriers which are the important employees.the post office can replace managers with computers but not carriers. Cutting time should start with Physical moronic management. They have stated their self that the post office is top heavy. Managers promote friends to managers just to take a… Read more »

Last edited 2 years ago by Jay

Why is a third party contractor conducting route inspections and since when is videotaping us during it contractual?
Sounds like a violation of the first amendment.

Evaluate the 4 supervisor who can be deducted down to one. Why is it alway the carriers being evaluated. Could cut alot of fat by firing useless supervisors

#truth, or have any 1 of the 4 supervisors be qualified in logistics and supply chain mgmt…also for gosh sakes hold the clerks/mail handlers accountable

20% of USPS is management —WRONG

Putting 204 b’s on the table but dont even have a year experience on the street and then what they do is harrass the carriers..tell do this n do that..we need carriers.