USPS regulator hiring chief data officer to optimize performance

The Postal Regulatory Commission will soon hire its first chief data officer and create a data governance board, in order to track the Postal Service’s delivery performance.

Commission Chairman Michael Kubayanda, nominated by President Joe Biden to serve for a second full term, told the Senate Homeland Security and Governmental Affairs Committee that the board would work with the CDO to make more USPS performance data more readily available to the public and available in machine-readable formats.

Kubayanda told senators the PRC is also reorganizing its staff to launch a small data analytics group to examine the USPS network, address bottlenecks and conduct specialized studies on postal costs.

Meanwhile, the commission is working on data visualization tools, including a beta-version dashboard tracking USPS performance on its website.

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