USPS Operation Santa

USPS Operation Santa — Digital Program

This year, the USPS Operation Santa program is 107 years old. The program was established by the Postal Service to help families and children in need at the holidays. This year brings some exciting changes, a new website, an expansion of last year’s digital program, and Santa’s OFFICIAL address:

123 Elf Road
North Pole

The program kicks off November 18 and this year, the digital program has expanded to 15 cities across the country, up from seven in 2018.

Austin, TX

Denver, CO

Philadelphia, PA

Baltimore, MD

Grand Rapids, MI

Phoenix, AZ

Boston, MA

Los Angeles, CA

Sacramento, CA

Chicago, IL

New York, NY

San Juan, PR

Cleveland, OH

Orlando, FL

Washington, DC

In addition to the program upgrades, there is also a new web address for letter adoption: USPSOperation

USPS Operation Santa — Letters to Santa — Legacy Program

Since 1912, Postal Service employees, charities, and individual and corporate volunteers have helped children in need experience the magic of the holidays by adopting their letters to Santa. This year, customers in New York City and Chicago who want to “adopt” letters in person can find the participating locations at

Greetings from the North Pole Post Office – Santa Mail

A letter from Santa can be part of the magic of the season, and customers can help children receive authentic responses from the North Pole. After a child writes to Santa, customers can draft a response to the child on the back and sign it, “From, Santa.” Then, follow the steps in the “Get the North Pole Postmark” section. The child will get his or her original letter back along with Santa’s message from the North Pole!

Get the North Pole Postmark


Show a little extra holiday spirit this year by getting your holiday cards, letters, or gifts postmarked by the North Pole. Here’s how to do it:

1. Personalize your greeting cards as usual.

2. Address the envelopes.

3. Put a holiday stamp on each envelope.

4. Put all of the envelopes in a larger envelope or a Priority Mail box.

5. Put postage on the larger envelope or box.

6. We recommend mailing your cards by December 14 for First-Class Mail; otherwise, use Priority Mail Express and send cards to:

ANCHORAGE AK 99530-9998


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It’s a shame that a city as large as Atlanta, GA cannot participate in this program. Been waiting each year to be included and nada. It doesn’t make sense that the kids here get left out of Operation Santa.