The Postal Service and the General Services Administration are making seven post offices in the Washington, D.C. metro area permanent locations for federal employees and contractors to obtain or update their Personal Identity Verification (PIV) cards.
USPS and GSA recently began a 90-day transition period to make the sites permanents additions to the USAccess footprint of locations where federal employees can obtain their credentials. During this transition period, the seven post office sites will remain open for credentialing appointments.
The seven post office sites completed more than 11,000 appointments during the pilot phase, which ran from November 2020 to May 2021. Customers who participated in the pilot gave the service a 91% favorability rating.
In the first 90 days of the pilot, which started late last year, USPS and GSA processed about 4,500 credentials from employees from 120 agencies.