USPS employees should ensure their self-service profile is set up on PostalEASE before the open season benefits enrollment period begins in November.
PostalEASE is the platform used to make changes to benefits during open season. Employees will need to have a personal identification number (PIN) and multifactor authentication set up before they can make any changes.
A PIN can be reset by calling the Human Resources Shared Service Center’s interactive voice response system at 877-477-3273 and selecting Option 1. The PIN will be mailed to the employee via First-Class Mail.
Employees can also reset a PIN through the self-service PIN reset application on LiteBlue. That link can be found under the “Employee Apps” heading after signing in using multifactor authentication.