USPS ELM Revision: Drivers’ Phone Use Policy

Effective February 14, 2019, the Postal Service™ is revising the Employee and Labor Relations Manual (ELM), section 831.332, to include the policy that Postal Service employees must not use a cell phone while driving on duty.

Adding the cell phone policy to the ELM will put the manual in line with the policy in section 3-5.4, Motor Vehicle Safety Rules, in Handbook EL-801, Supervisor’s Safety Handbook.

Although the Postal Service will publish this revision in the ELM at a later date, the standards are effective immediately.

Employee and Labor Relations Manual (ELM)

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8 Safety, Health, and Environment

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830 Motor Vehicle and Industrial Safety

831 Motor Vehicle Safety

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831.3 Driver Selection, Training, and Supervision

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831.33 Driver Supervision

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831.332 Drivers’ Responsibilities

[Revise the text in 831.332 to read as follows:]

Drivers must:

a. Drive safely and defensively.

b. Practice personal safety.

c. Obey all state and local traffic laws and Postal Service driving policies.

d. Extend courtesy in all situations.

e. Not use a cell phone while driving. Drivers must pull off the road to a safe location before using the phone.

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The Postal Service will incorporate this revision into the next edition of the online ELM, which is available on the Postal Service PolicyNet website:

Go to

In the left-hand column under “Essential Links,” click PolicyNet.

Go to the right-hand side under “Published Forms and Directives.”

Click Manuals.

The direct URL for the Postal Service PolicyNet website is


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The no phone policy, does that include ears buds, mic, etc. it seems many carriers are constantly on their phone while driving (hands free, but I’m sure that slows them down, also if they are listening to music with the earbuds, that can be distracting)

Yes the stand up mentioned ear buds not to be used in office or on the street.
I don’t use them so no loss here. But the supervisor will call us to come back for express. So now I just turn the phone off.
If they want me they can send a message through the scanner.

But once again the Letter Carriers are being pin pointed but it’s ok for the Clerks to stand around all day after we leave for the street and use their their phones…Even on the clock..And have chats with mgmt and nothing is said….

And you know this how…u carriers are somthing else

I don’t answer my phone when they call and I don’t call back. They don’t pay my phone bill. Not required to use my personal cell for them.