USPS 10-year strategy will address ‘unacceptable’ service delays, DeJoy tells board

The Postal Service delivered more than a billion packages during its peak holiday season, but Postmaster General Louis DeJoy said the agency fell far short of meeting its service targets, and left some customers waiting weeks for mail and packages.

Despite hiring an additional 50,000 seasonal workers and 10,000 full-time employees to keep up with demand and make up for shortfalls in employee availability, DeJoy apologized to the agency’s customers and called the delays “unacceptable.”

“All in all, we threw everything we had at it — no cost-cutting, no efficiency initiatives, no relaxation of any effort anywhere — and yet we missed our service standards by far and disappointed the nation,” DeJoy said Tuesday in a meeting of the USPS Board of Governors.

USPS delivered 78.44% of first-class mail on time in the first quarter of FY 2021, compared to 90.37% on time for the same quarter in FY 2020.


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What a bunch of double talk. The other article tells how Louie is not going to allow first class mail by air further delaying it. Get rid of this bum.

A good place to start would be eliminating two tiers of employees. The non career are glorified slaves and expected to do all the work. How about making everyone career and giving even amounts of work go all employees?

There were no mail delays till DeJoy became PMG, he’s sabotaging the Postal Service instead of protecting it. No more DeLays!!

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