Guided by a public relations firm, DeJoy and the US Postal Service are now scrambling to clean up after weeks of criticism and allegations that the Trump administration was using the agency to meddle in November’s election. DeJoy’s efforts at two congressional hearings and other public appearances will be critical.
After an emergency closed-door meeting Saturday between DeJoy and the Postal Service Board of Governors, a source familiar tells CNN the agency engaged PR firm Weber Shandwick to help manage crisis messaging and combat some of the anti-Postal Service and mail-in voting rhetoric coming from the White House.
Shortly afterwards, the Postal Service put out a statement from DeJoy suspending any changes until after the election, but did not say whether the changes already made, like the removal of high-volume letter sorters, would be reversed.
DeJoy has begun preparing for his congressional hearings for this Friday and Monday, two sources close to the postmaster general tell CNN. The new job has thrust DeJoy from obscurity into the spotlight, a position those close to him say he is not quite comfortable with. He is also conducting personal outreach of his own with Congress this week, calling House Speaker Nancy Pelosi and Senate Minority Leader Chuck Schumer.