The Postal Service Has An Identity Crisis

The Future of the USPS

Going forward, the USPS must still compete against private package delivery services, such as Amazon, FedEx, and the United Parcel Service. In many cases, private delivery companies are faster and more efficient. Many Americans continue to rely less on “traditional” mail, electing to pay their bills online and exchange email correspondence.

Given these continuing challenges, some question whether the USPS can function effectively as both a business and a public service. Much of the debate centers on what the Postal Service can do to remain “relevant” in the digital age, as well as whether it should add more revenue-generating services. However, rather than revolutionize the USPS into something it’s not, like a bank or a broadband provider, or completely privatize one of the country’s most trusted institutions, the better solution might be to allow the Postal Service to focus on delivering mail and packages, as the Founders initially intended.


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