Protest Outside Chicago Post Office After Spanish Speakers Allegedly Refused Service

A Post Office branch in Chicago has come under fire for failing to represent non-English speakers after several Latino residents were allegedly refused service.

A rally attended by elected officials and community leaders was held outside the Cesar Chavez Post Office in Pilsen on Monday to demand more bilingual staff after a viral Facebook post detailed how one of its clerks allegedly refused to serve four customers because they did not speak English.

In the February 3 post, Evelyn Gonzalez claimed she saw a U.S. Postal Service agent at the post office telling at least four people: “I do not speak Spanish, I cannot help you.”

Gonzalez said she tried to assist with three of the customers, while the clerk allegedly also refused to help an elderly woman who needed a letter sent, “cutting her off again and telling her no.”


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