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The Commission’s report, which is based primarily on a study done by consultant J.P. Klingenberg, was sent to Congress on April 7, but it has not been published on the PRC’s website or anywhere else. You can read the report here.
Despite a very thorough analysis, the Commission found that there wasn’t enough data to make policy recommendations about restoring service standards. The report nonetheless contains a wealth of information about the operational changes that have gone into effect over the past decade in connection with the relaxation of service standards in 2012, 2015, and 2021.
PRC report on the feasibility of restoring service standards of 2012 and 2021 - Save the Post Office
As part of the 2022 Appropriations Act, Congress directed the Postal Regulatory Commission “to analyze the feasibility of restoring service standards for market-dominant products that were in effect on July 1, 2012, including an examination of the resources and structural and operational changes nee…
