According to a new report from the USPS Office of the Inspector General, the postal service spent $21 million on relocation costs between February 2019 and May 2020. The postal service outsources the management of its relocation program to an outside management firm, which “provides guidance to relocating employees on Postal Service policies and processes, ensures prompt payment of authorized expenses, and assists with arrangements for moving and storing household goods,” according to the report.
The report found that the relocation management firm (RMF) that the USPS contracted with between 2018 and 2020 “did not always comply with contractual requirements and properly pay all relocations benefits.”
“In addition, the Postal Service did not effectively manage the program,” continued the audit. In fact, the Postal Service did not even have access to all of the documents in the RMF’s online database, which the report determines it would have needed to have in order to effectively manage the program.
The report also found that, of a randomly sampled pool of employees who had been relocated between February 2019 and March 2020, 16% were not paid the correct amount in relocation benefits.