Postal Service blames ‘error’ after woman with coronavirus told she would no longer get mail

The U.S. Postal Service (USPS) has apologized for a message apparently sent to a woman in Texas by mistake informing her that her mail service would be temporarily suspended due to her positive diagnosis for coronavirus.

A USPS communications specialist told local news affiliate KXAN that a Post-it note left in Pamela Bilbo’s mailbox explaining that her mail service would be suspended was “left in error” by her mail carrier, and that local officials had ensured that her mail service would resume immediately.

“The notice to the customer regarding their mail delivery was left in error,” Becky Hernandez told KXAN. “We apologize for any inconvenience that may have been experienced by our customer. As soon as local postal managers were made aware, they took steps to resolve the issue and have confirmed that mail delivery has resumed.”


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