Pilsen post office discrimination claims should be ‘swiftly’ investigated, Durbin says

Sen. Dick Durbin, D-Ill., urged the U.S. Postal Service Tuesday to hasten its investigation into allegations of discrimination against non-English speakers at the post office in Pilsen.

In a letter addressed to a government liaison for the independent agency, Durbin said he was “concerned” about reports that “point to the existence of a larger issue … regarding the treatment of and accommodations for non-English speaking customers” at the post office named after late Mexican-American labor leader, Cesar Chavez.

Durbin called on the USPS to “move swiftly to investigate the recent reports and issue findings and recommendations for corrective action as soon as possible.”

The letter comes nearly two weeks after Evelyn Gonzalez, an eyelash technician who lives in Pilsen, accused a retail clerk at the post office of berating non-English speakers in a Facebook post that almost immediately went viral. Gonzalez also accused the clerk of calling the police after she asked the clerk not to be rude to customers.


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