Usually, after the busy fall mailing season and the holiday rush, things return to normal for the Postal Service and its commercial mailing customers. As everyone knows, however, the current environment is anything but normal.
That a variety of factors have impacted the USPS and its performance is well-known, but the service degradation that’s occurred over the past several weeks has been more severe than any such decline in recent memory. Everyone from citizens still looking for holiday packages, to commercial mailers and their clients asking when time-sensitive mail will be delivered, to logistics companies dealing with expensive delays in getting shipments unloaded at postal facilities, all are asking what’s behind this worsening operational collapse.
