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OPM has said that it “anticipates a significant spike in demand for customer-facing services” from Postal Service employees and retirees ahead of their move effective in 2025 out of the FEHB and into what will be a new Postal Service Health Benefits Program.
“Fully 100% of postal employees and annuitants – all 1.7 million individuals – must change their health enrollment from an FEHB plan to a PSHB plan by January 2025. By contrast, a normal health benefits open season typically results in just 5-6% of enrollees making a change in enrollment – and that within a system they already have experience operating within,” OPM said in a budget document
