More residents complain about mail carrier with ‘hateful beliefs’ in Broward

NORTH LAUDERDALE, Fla. – North Lauderdale residents are waiting for change after they reported a United States Postal Service carrier known as Veronica is not only mishandling their mail, but she is also spewing hate.

Kristina Latchana was outraged by her behavior and shared a video of an exchange with the woman that prompted her to contact the U.S. Postal Service to complain.

“You are abusing us,” Barbara Latchana told the carrier.

“If you don’t like it, you can go back to India and get a better service there,” the carrier said.

Kristina Latchana said a U.S. Postal Service employee apologized after she described the incident and promised to investigate the carrier’s behavior. Latchana and the other neighbors are waiting.

“That is very scary because I am still scared from what happened,” Barbara Latchana said.

Latchana’s neighbors reported damaged mail or not delivered, mailboxes that weren’t closed, damaged lawns, and other complaints that go back to October.


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The truth is always somewhere in between. The Karen’s need to let the carrier do their job – the carrier needs to do their job without their comments. Wow, problem solved.

The biggest problem I see with mail delivery is that there are no accountability for the customer. Some address have multiple last names, LLCs, and other mailing going to one address. Instead of telling a mail carrier who receives mail, the customer is generally rude and expects you to properly guess who gets mail. Plus people refer to you as “their” carrier like they own you and can talk to you any sort of way. Not to mention mail carriers in the past didn’t deliver 300 packages a day along with 3rd bundles. People expect to get their mail even… Read more »

There are many people who would love to work for the post office but at the same time they are also going to be the same people who will not put up with customers yelling at them but the job will get done I just have to start hiring people who want the job

Poverty wages and a 70% turnover rate doesn’t look very promising. Also you don’t get a set schedule until you make regular and that’s only if the office has good management and subs. Plan on working 90 hrs a week and having no life.

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