It has been a busy and rewarding time at the United States Postal Service since we released our Delivering for America plan.
The Postal Service is unique in that it has a mandate to serve the American people — this is what sets us apart from other delivery organizations. But for some years now, we have struggled to meet our goals, in part because we had a network that was designed for a time that has long passed us by.
Since the Great Recession, which accelerated mail volume declines in the United States and throughout the world, we lacked capital and severely underinvested in our network, people and systems to conserve cash. This situation caused a deterioration in our performance and our ability to compete, which has grown unacceptable to us and to the American public.
With Delivering for America, we’re addressing that problem and many more. With a new, modern approach to meeting our customers’ needs and an anticipated influx of capital for investment, the Postal Service now has the tools to show our customers, the industry and ourselves what we can really achieve.