Mail Delivery Speed: Slower Is the New Normal

The speed of mail for Americans may never get back to levels seen before the appointment of a new Postmaster General and the global outbreak of COVID-19. The reality is setting in even as the US Postal Service raises rates at the end of August.
“The U.S. Postal Service is signaling that widespread mail delays prevalent in 2020 and early 2021 are the new normal, setting expectations for the remainder of the year far below historical norms,” according to an article in Government Executive.
The publication’s June 3rd headline reads, “USPS Projects Continuing Mail Delays, Setting Targets Well Below Historical Standards,” and states in the article, “USPS has never recovered from nationwide mail delays resulting from operational changes DeJoy put into place shortly after taking office last year.”


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