Lower-Performing Postal Facilities Share Common Personnel Issues, IG Says

Lower-performing Postal Service facilities have in common several problems related to personnel, says an IG report.

In a look at 10 such facilities—chosen according to certain performance metrics and whose identities were redacted in the report—the IG found common problems including “low employee availability, inadequate management staffing, lack of formalized training for acting supervisors/managers and non-career employees, incomplete training records of newly promoted supervisors/managers, and turnover among newly hired employees.”

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