The Kenai Post Office recently competed against 128 qualifying post offices in the state for best customer feedback, and came out on top. It then moved on to the Retail Madness National Championship, competing against the top post offices from all fifty states. The Kenai branch placed 32nd in the nation from that competition.
“Even though we’re not in the contest anymore, we’re still getting positive feedback from all of our customers,” said MaryIrene Ray, Lead Clerk at the Kenai Post Office. “The coolest thing about it is that our customers have said ‘we might have not won the nationals, but we are the champions in their hearts.’ That’s really all that matters.”
In the bracket-style competition, customer feedback from online surveys determined which post offices would advance to the next round. In the first round, the Kenai office competed against a branch in Wisconsin and won. The branch was narrowly beaten out by another post office in the second round