How your mail can be ‘seen’ by thieves before it even arrives

CLEVELAND — A U.S. Postal Service program can allow thieves to “see” every piece of mail heading to your mailbox before it arrives potentially placing valuable mail at risk.

First launched by the USPS in 2016, “Informed Delivery” is a free and optional notification feature that gives residential customers the ability to digitally preview their letter-sized mail and manage their packages scheduled to arrive soon.

Postal Service customers can actually “see” photos of mail coming to their homes and so far, more than 35 million customers have enrolled in the program.

But it can also allow thieves to sign up for the service and track valuable mail coming to your house–unless you first enroll in the program that effectively blocks others from creating an account in your name.

That’s exactly what happened here in Cleveland when a residential customer received a notice from the postal service “thanking him” for signing up.

Problem is — he never did.


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