How the world is dealing with mail service during the coronavirus outbreak

US Postal Service

The Postal Service is continuing to monitor the circumstances around the novel coronavirus, also known as “COVID-19.” We are sharing the Centers for Disease Control and Prevention’s (CDC) guidance regarding the COVID-19 epidemic to our employees via stand-up talks, employee news articles, messages on bulletin boards, and internal messaging inside USPS workplaces.

Currently, we are not experiencing operational impacts as a result of the COVID-19 epidemic and we are using this time to review/revise our contingency plans should they be needed. Customers can view our most recent media statement and find a link to the CDC guidance at

Regarding the importation of packages, the CDC states there is likely very low risk that the COVID-19 can be spread from products or packaging shipped from China, because of poor survivability of coronaviruses on surfaces. Also, according to the CDC, there currently is no evidence to support transmission of coronavirus associated with imported goods; and there have been no reported cases of COVID-19 in the United States associated with imported goods.

Royal Mail: Changes to doorstep parcel deliveries to minimise coronavirus risk

However, to minimise risks, Royal Mail delivery staff will not be asking customers to handle and sign their handheld device; and parcels and packages that do not fit through the letter box will be placed at the door – delivery staff will step back and ensure the parcel is securely collected by the recipient. Read more

All you need to know about Italy’s nationwide shutdown to battle the Coronavirus.

Is the post office still open?

Yes. You may continue to use the post office but remember to keep a distance from others. Opening hours may be reduced outside of major urban areas.

Read more

NZ Post couriers stop taking signatures to avoid spread

New Zealand Post is the latest company to introduce strict rules around parcel delivery to avoid physical contact and help prevent the spread of coronavirus.

Starting today, drivers will no longer get signatures even on parcels. Drivers will instead knock on the door, then step back two metres (or as far back as safe).

They will wait for the occupant to open the door and – if a signature is required – ask for the recipient’s name. They will then leave the parcel in a “sensible place” for the customer to pick up once the driver has left. Read more

An Post – Ireland

To mitigate against the risk of Covid-19, An Post postal delivery staff will not hand their scanner to the customer for signature. The delivery post person can sign on behalf of the customer, in their presence, for all mails and parcel items that require signature. Read more

Thailand begins disinfecting packages

Postal services began disinfecting all packages received from overseas on Thursday to counter the spread of the coronavirus, although the World Health Organisation has said it is safe to receive post from badly affected countries, like China. Read more

Australia Post

We’ve made some changes to our delivery process that we want you to be aware of, following the increasing impact of Coronavirus.

The health and safety of our people and customers in the communities in which we operate is our priority. We have now implemented additional measures with our delivery drivers and posties when delivering parcels, like other companies that attend places of residence. Read more

China – China Post actions regarding Coronavirus

In order to prevent the risk of further transmission and spreading of the novel coronavirus (2019-nCoV), China Post has been instructed by the Chinese government to disinfect all mails destined to or transiting via Wuhan at its processing centre. For international mail (letter-post, parcel-post and EMS items) destined for Hubei Province (postcodes 430000–449999), China Post will contact the addressee by telephone before delivery to ask about their delivery preferences. Read more

Canada Post

As the situation caused by the coronavirus (COVID-19) quickly evolves, we want to assure you that all of us at Canada Post are doing everything we can to keep our employees, customers and the communities we serve safe.

Following the direction of the Public Health Agency of Canada, we continue to introduce new safety measures to help contain the spread of COVID-19. Until further notice, these safety measures will now include a change to how we deliver the door-to-door items that normally require a signature. Read more

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what stand up talks?

Stand up talks are a joke. 60 people packed into a break room w shared food. Brilliant.
No soap, paper towels or toilet paper over the last weekend. No sanitizer, no regular cleaning of equipment, let alone extra because of the pandemic. Criminal incompetence