DeJoy claims progress after two years of postal service overhaul plan
Leaders at the United States Postal Service (USPS) have released a progress report on their 10-year plan to overhaul the agency through cost cuts and streamlining plans, saying the approach has begun to improve service reliability and financial sustainability after just two years.
Postmaster General Louis DeJoy launched his “Delivering for America” (DFA) strategy a year after taking over the unprofitable agency in 2020, tweaking delivery schedules and applying postage stamp rate hikes as part of a plan to improve profitability. Under the plan, USPS will expand its parcel delivery services to meet spiraling e-commerce demand and focus on more lucrative business customers.
Congress added support for the plan in 2022 when it passed a postal reform bill that eased some of the employee benefit requirements that have hamstrung the service’s finances for decades.