WASHINGTON — A postal worker and disappointed customers voiced frustration on Tuesday over changes and delays with the United States Postal Service (USPS) during a Senate subcommittee hearing on Capitol Hill.
Sen. Chris Van Hollen (D-Md.) chaired the Appropriations Subcommittee on Financial Services and General Government meeting and welcomed the USPS Inspector General and a mail truck driver from Prince George’s County.
The meeting came as Postmaster General Louis Dejoy continues to face criticism for slowdowns in mail delivery after policy changes he implemented last year.
One in five pieces of mail across the U.S. was delivered late to households and businesses in the first three months of 2021, according to postal agency data.
The figure was down from more than 92% of first-class mail delivered on time during the same period in 2020, a USPS leader disclosed in May.