U.S. Rep. C.A. Dutch Ruppersberger says overworked postal carriers in his Baltimore County district are scrambling to fill routes, backlogged mail has filled post office hallways, and some perishable items have become fodder for rodents and insects.
The Democrat is asking the U.S. Postal Service’s inspector general to audit six post office locations — Dundalk, Essex, Middle River, Parkville, Rosedale and Towson — that he says face issues that are “disproportional both in volume of complaints and severity.”
As part of his emailed request, he asked Inspector General Tammy L. Whitcomb on Wednesday to root out “the systemic causes of the irregular delivery and staffing shortages in the Baltimore District” and identify remedies.
Complaints about delays in customers receiving checks, letters, prescription medication, presents and holiday cards have dogged the Postal Service during the coronavirus pandemic.