For the U.S. Postal Service (USPS), it is time for “dramatic change.”
On Monday morning, May 22, at the National Postal Forum (NPF), taking place in Charlotte, North Carolina, May 21-24, Postmaster General Louis DeJoy made the declaration to a room filled with what appeared to be thousands of event attendees.
“The time for subtle, incremental change has long ago passed,” he said.
Over the course of his hour-long keynote address, DeJoy described the need for systematic change across the USPS, and he didn’t mince words. He spoke candidly about the organization’s struggles and downfalls during the past 15 years and described a bright future with a series of changes to the USPS with a “comprehensive redesign of the organization and practices.”