An investigation into USPS management is needed, says retired letter carrier

Dear John: I retired three years ago as a letter carrier. 

Postal management cares about one thing: how long it takes to do your route. This results in cut corners, falsified scans on parcels and supervisors throwing mail out. 

It’s all about keeping man-hours down and saving on labor costs. 

Ask the National Association of Letter Carriers in DC: If a new carrier does not meet the numbers, he is fired.  

It’s not a service! It is run with no accountability. Congress doesn’t give a damn. Managers get bonuses if hours are down. Management harasses carriers to skip lunch and breaks, and turns its back if employees work off the clock. Please investigate what’s really going on. G.R. 


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Management falsifies almost all the numbers.Mail measurements scans delivered times.Missed expresses scanned attempted.

don’t forget falsifying amazon delivery

I agree. I have seen carriers scan packages delivered before they even leave the office
Certified letters never even attempted but filed on a shelf.Great customer service. Customers pay for the service but dont get it. Registered mail sitting in the safe for 2 years. Express mail suppose to be returned in 5 days or returned sitting on the shelf for weeks. Service gets worse every year. I just retired i was so disgusted with the Post Office

I agree 100%. Management does falsify the numbers. How do packages get scanned delivered when the carrier hasn’t even left the office. Carriers are told to scan the packages “NO ACCESS ” if they can’t deliver it even if it wasn’t attempted. Certified letters aren’t even attempted but filed on the shelf.MANAGEMENT knows this but does nothing

I second the motion

Gee, I’ve been saying that for years.

I’ve been trying to bring the attention to the financial abuse in our office for almost twenty years it’s unbelievable but no one would listen when u have clerks counting mail carrier friends mail during mail count I estimate it has cost the post office 100000. These twenty years and falsely creating regular routes out of three hour aux routes instead of worrying about carriers going over their evaluation times look at Carriers who work five hours a day and make 70000.

That sums it up in a nutshell. It’s all about numbers. Employees and destroyed mail don’t matter. It’s all about achieving performance goals to get their bonuses.

The pure slop of management has magnified greatly in the past couple of years. New DPS machine gives me a full tray of raw mail to case consistently, several loading carts have no sides and only 3 wheels, and what idiot asks me to scan letters and flats on a Monday…..

These horrible working conditions that letter carriers around the country face every day. I blame the NALC because it is rotten from the top to the bottom. In 2022 there most be an movement to throw Fred Rolando and the rest of the NALC officers out of office. Our current union leadership is in bed with management.

There is so much waste and corruption in the postal service its unbelievable , it starts and ends with management . They cook the books and make their numbers look good to justify their fat salaries and bonuses while wasting money on items that are not necessary. They try to micromanage carriers from behind a desk with no experience in the job their over. I agree, there needs to be an investigation. Too many chiefs and not enough Indians.

I agree that there is so much waste and corruption in the Post Office. They should get rid of half of management. Assistant postmaster positions are a joke. I had one in my office and he did absolutely nothing. There should be an investigation every year.

They think PTFs are robots with no fatigue or injuries.

Worked as a clerk and as a carrier then promoted to management it worked with the post office 32 years Yes you have serious problems within the postal service management they keep promoting people they’re not capable of running their offices.they have managers and supervisors that all they do is set on their butt all day long trying to figure out how to save hours they’re not concerned about the welfare of their people or their customers the general public. Our postmaster at Harvest Alabama is most in that person I’ve ever met she doesn’t know how to add streets… Read more »

Yes the postal service does harass its employees it’s true. Employees literally work their butts off and are not respected by the management. I’m a newly retired carrier and am so happy to be away from that environment. The postal service has too many “Indian chiefs” and not enough “Indians”. Upper management has to justify their “cushy” jobs by making lower management get on carriers butts with ridiculous petty micro management. Carriers should be left alone to do their jobs as their jobs are physically demanding. It’s true the management tries to meet their numbers by harassing employees. A lot… Read more »

Postmaster for 5 years with 16 years of service, carriers and clerks make more with overtime than most managers make on salary. No we do not get bonuses (we have indicators that reflect if we get a raise or not maybe a 1-2% raise annually if lucky and no it’s not based on how fast a carrier completes their route), no we don’t have “fat salaries”, no we don’t get contractual step increases. No, not all managers falsify government documentation. No, not all employees are “harassed” and disrespected by management. Each office and plant is its own entity with its… Read more »

You are correct, not every office has bad managers and postmasters,or carriers. But from my 25 years as a rural carrier I have had 12 different bosses over the years and most have lied to us, harassed us about our times and overall made it very hard to do a good job. I take pride in my work but get frustrated when I realize that my boss is falsifying the numbers! When our contract goes to arbitration, they look at our times, hours, volumes…gives the arbitrator false data. Which hurts us in the long run. When I ripped a tendon… Read more »

Thanks for doing away with those falsehoods. Especially the “fat salaries” I lost $1K per month on 204b detail from my rural carrier salary for 2.5 years before being promoted. The craft have a ton of assumptions about management that’s not the case.