A snail’s pace: Phoenix ranks second in the nation for delayed mail

PHOENIX – Phoenix has some of the most delayed mail in the country – second only to north Houston.

That’s why the USPS inspected and audited the mail operation in Phoenix to find out what’s going wrong.

Randy Looke has FreedomGear.Org shipping down to a science, even with a camera shot to confirm every package sent. His company sells survival gear online, and getting it to the customer on time is vital. He says they ship out around 200 packages per day.

Once the bin is stuffed, it’s rolled out, and the postal worker scans it out the door.