A look at the new scanners to be deployed in 2020

  • The USPS awarded Zebra an IDIQ contract to provide 300,000 next-generation Mobile Delivery Devices.
  • Starting in the first half of 2020, USPS will use the Zebra TC77 touch computer to scan, track and trace packages across its delivery network and provide real-time information to its customers.
  • The mobile devices will help the USPS’ letter carriers as it expands its package delivery products and services.


Notify of
Inline Feedbacks
View all comments

That will work great with gloves ????

The specifications for the new scanner (from the manufacturer) say it works with gloves and styluses and even when wet. It’s not the same type of touchscreen that’s in your phone, but rather a more accurate version of what the current scanners have.

I have not found that these scanners work while you are wearing gloves. Tried 3 different pairs of gloves, none of them worked. Have to either use the pen attached to the scanner or take your glove off. This will not be fun in January. Have asked if there is a setting that can be changed in the scanner but no one has an answer yet at least.

There is a setting for using gloves as well as the stylus but I have no idea how to access them. I only stumbled across the settings option when my copper keychain touched the screen and it went berserk as it usually does.

jack risen use the three dots at the top of the screen it will be found there.

The buttons on side you can use

Touch the 3 dots in upper right hand corner of screen to change the setting to “glove and stylus”

jIm sullivan

in the settings somewhere you have to choose the glove option. then it will work with your gloves.

I’m actually for this because it’s not as bulky when carrying multiple boxes to the front door.

Less than a pound. Awesome

Will they burst into flames like the obsolete LLV’S???

The old ones will after these are implemented

Will they fit in existing docking stations?

Of course they will NOT fit.

Waste of usps money!

The current scanners are durable but insufficient. When I see FedEx carriers scanning a hundred outgoing parcels with what appears to be superspeed, and my dozen or so outgoing parcels from the same pickup spot take obscenely long to scan in because our scanners take forever just to realize a barcode is in front of its face, it makes me envious. When I check my package look ahead feature and notice a missed scan from a previous stop, then I have to call my supervisor just to get basic information on the parcel. Oftentimes, it is in transit from another… Read more »

Yeah, I like the durability because I drop the scanner at least once a week. But, if the dang thing was smaller maybe I wouldn’t drop it at all!!! I never drop my cell phone. It fits in my pocket just fine, has all day battery life, is far more capable and faster.

“take forever just to realize a barcode is in front of its face” That made me laugh so hard! YES! Mine will finally realize a barcode IS in front of it and then zap me with it’s error buzz as if to say, “Nope! Wrong barcode!!!” when in fact, it’s the ONLY barcode on the blasted package. Then, within a second, it changes it’s mind and without me even doing anything it will ring the correct beep and register the tracking number. This never used to happen, so I’m not sure if my scanner is just getting old and cranky… Read more »

Totally agree, not to mention they look like dinosaurs compared to other companies… they remind me of the cell phones from the 80’s, lol. Also, in my case, the old one is too heavy for my small hands and having to try to hold and key in so many parcels have left me with injuries to the base of my thumbs. I’m looking forward to these new scanners!

Current Scanners have outlived their shelf life.

I’m sure glad I am retired…..

I hope they have a flashlight built in so you can deliver in the dark

Wonder if their batteries will last z full day out on the cold or still have to carry a spare or go back to office for a fresh one. Genius r&d.

These are awesome no need to ever worry about battery life.

So I guess city carriers will get the new scanner & rural carriers get the old scanners that the city carriers we’re using….or will all carriers get new scanners?

We’ll all get new scanners, as the Windows Mobile operating system the old scanners run on is probably unsupported by Microsoft. They’ll probably have a few old ones floating around for the clerks to use. If they can get the GPS working properly for the CCA’s on Sunday, that would be fantastic. I know a new hire that ended up working a 12 hour day yesterday, because he was new to the zip and the GPS on the scanner stopped working. He had to do the phone trick and it killed his productivity.

All carriers get new scanners
The clerks get our old scanners

Everyone is getting them. New tracking and mapping for route will be done with Scanners. Will even the bar on over evaluation on a route. Example is a route that has not been counted in years and is a 45k and carrier finishes in 4 hrs will finally get there due. Haha…can’t wait.

2020 is almost over , where are these new scanners ???

Can someone post a link to the software user manual for this device. I’ve been googling for at least an hour trying to find a manual or user guide

City Carrier – They took some getting used to (been using several months). Overall, a needed improvement: much quicker; better writing recognition; improved audio; expended menu selection. You really CAN teach an old dog new tricks.

yuuup will listen into your conversations

One disadvantage is they are too small to be used to hit a viscous dog when attacked.The old one worked great for the crazy animal that went after me last year.

my scanner ‘Load Truck Feature’ doesn’t work. Prompt screen read something like ‘not available for service.
How do I get it to work? No one in office can figure it out

Can it READ through clear packing tape over barcode?

Just got new scanners last week. Many issues, ugh. I wear gloves, have for years. Primarily for the grip. They also protect your hands from whatever. Found a remedy for gloved hands today, made a big difference! 3 ez steps.. square icon on screen, then choose touch screen, then choose gloved finger. I still have to use two hands and have to look at screen, ugh. The old scanner, used with one hand, didn’t have to look at screen unless i had to hit a 4 or 5 for delivery location. It’s a bit puzzling why someone/s thought it was… Read more »

junk, probably added 20 to 30 minutes to my route. scanners have a mind of their own. logs off constantly, asks if i want to log off 20 times each day, switches screens on its own, need to press scan button about a dozen times just to wake it up, at least 3 times each day it decides to type in its own set of numbers over and over until it just goes off with the most annoying sound. i seem to always be outside of my delivery zone, still trying to figure that one out. I’m done with it!!… Read more »

Have had the new scanner for a couple of months. I am not happy. If you wear gloves, you can change the settings. Hit square icon at bottom of screen, then hit touch screen, then hit gloved finger. I have to use two hands to handle the scanner. I have normal sized girl hands. As far as durability…not my experience with this scanner. If i don’t treat this device very delicately, it goes into convulsions! The screen keeps changing and won’t allow me to scan. I try turning it off…won’t turn off. I suspect that the battery is easily displaced.… Read more »

I have posted twice on this site. Each time I go to add, my previous posts aren’t there…ugh. Anyway, have had the new scanner for about month…so much fun, ugh. For gloved hands…hit the square icon at the bottom of the screen…then hit touch screen…then hit gloved finger. I’ve also had major issues with the most delicate new scanner having seizures! (Screen freaking out.). I suspect that the battery is easily displaced as a result of movement. Good thing we aren’t required to move as a result of our job requirements, ugh! Today, I treated the scanner as a wounded,… Read more »