Jonathan Smith, president of the American Postal Workers Union, told Federal News Network in a recent interview that USPS should focus on affordability and improved service to win back customers.
Smith started his leadership role last November. He’s been a member of APWU since 1988, and previously served as president of APWU’s largest local, the New York Metro Area Postal Union.
Smith: I’m looking for the Postal Service not only to be an affordable option, but to be a more realistic option. You have to realize that the Postal Service cannot be related just to the movement of mail. There’s other services that we should be providing to our community.
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