As delivery volumes increase and customer expectations evolve, the absence of Picture Proof of Delivery (PPOD) limits the ability to efficiently resolve inquiries, claims, and disputes. Modifying the MDD-TR application to allow city carriers to take photos while performing their duties will provide a consistent, system-integrated method for proof of delivery.
Oh boy, this is going to be interesting because the OIG has documented thousands of packages that were scanned delivered while they sat in the building. Management will of course find a way to fudge it and scan everything hold or no access or whatever will escape detection. They are masters at obfuscation when the poor customers who do manage to get through and inquire as to why they don’t have their package, and why it’s been improperly scanned. In today’s world, if it’s not carrier release it shouldn’t be left anyway, despite what management says. There are numerous avenues for customers to give their permission to leave packages. Otherwise, carriers are liable for stolen packages, and management is happy to send you the bill.