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New Postmaster General Faces Pressure to Halt USPS Overhaul Amid Mounting Criticism

As David Steiner preps to assume the role as the next Postmaster General this month, industry stakeholders took to Capitol Hill in a rebuke of the United States Postal Service’s (USPS) Delivering for America turnaround plan to share how the national courier could best move forward.

“The plan is failing to meet the needs of the American people,” said Jim Cochrane, CEO of the Package Shippers Association, at a House of Representatives subcommittee hearing on June 24.

During the hearing, participants called for the USPS to put certain aspects of the Delivering for America plan on hold until Steiner and the organization’s new leadership team conducts a full assessment of the program.

Cochrane noted the difficulties the USPS has had with insourcing more of its workload from third-party shipping platforms, as well as the overbuilding of processing facilities as part of its widely criticized network overhaul under previous Postmaster General Louis DeJoy, who resigned in March four years into the ambitious plan.

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