Micriotti said the mail problems go back years and include mail delivered to the wrong address, packages that never arrive and packages that show up days after tracking indicates they were delivered.
She has written to USPS, its Office of Inspector General and other postal contacts. She is also encouraging other Reisterstown residents to file their own complaints.
“I want to just get enough people involved that we just keep making noise until somebody investigates or does something,” Micriotti said.
Customer complaints are one factor the USPS Office of Inspector General considers when deciding where to audit.
The final report found delayed mail, arrow-key issues and property-condition problems at all four locations.
Another failed audit with the fault placed squarely on incompetent and unaccountable management. The USPS follows the Steiner/Tulino response protocol; agree with some or perhaps all of the findings, but don’t do anything corrective, then move on to the next one. And there’s always a next one.
The Truth — You nailed it. Dapper Doug already has Deflated David eating out of his hand. It’s sad to watch. Irrespective of who the PMG is — nothing really changes. I ask, what has been the one consistency in the Postal Service for the last 40 years — other than mismanagement?
It is time for a real change.
Totally agree.
The one consistency I can think of is old white men as PMGs and DPMGs. They have either been career employees with no skill at running the agency or outsiders who have been picked by the White House (still with no skill at running such a large organization).
The change needs to include the BOG, who appears to rubber-stamp whatever a PMG wants. The PRC is useless. The organization needs change at so many levels.
Scot — From your mouth to God’s ears. Save the Postal Service!!!!