Elvin Mercado has been named the Postal Service’s chief retail and delivery officer — a position he’s held on an acting basis since Jan. 17.
He succeeds Dr. Joshua Colin, who is now the Postal Service’s chief performance officer.
Mercado oversees 430,000 employees in more than 30,000 retail and delivery sites.
He most recently was acting delivery operations vice president. Prior to that, Mercado was retail and Post Office operations vice president.
He also previously served as Central Area’s vice president, Atlantic Area’s acting vice president, manager of the former Westchester and Triboro districts, retail and delivery transformation director, and postmaster for Manhattan and the Bronx, NY.
Mercado joined USPS in 1988 as a letter carrier in the Bronx.