KALAMAZOO, MI — Former United States Post Office employees broke down in U.S. Rep. Bill Huizenga’s office while detailing their experience in Kalamazoo.
In a March 18 letter to Postmaster General David Steiner, Huizenga, R-Zeeland, demanded a response to “concerning workplace culture” and delivery delays in his district by April 8.
“I find it deeply troubling that multiple postal employees came to my office and broke down in tears while detailing an extremely concerning workplace culture set by management at the Kalamazoo Sorting and Delivery Center,” he said.
Management in Kalamazoo instructed carriers to cease mail delivery and exclusively deliver packages, he said, on several occasions.
In an effort to help constituents receive mail, Huizenga’s office sent nearly 30 congressional inquiries to USPS, Huizenga said.
These have been met with copy-and-paste, boilerplate responses, he wrote, calling USPS’ lack of attention “completely unacceptable.”
“In two cases … USPS neglected to even change the constituents’ names from a previously submitted inquiry,” he said. “In another, a hard copy letter was sent to the wrong Michigan Congressional Office.”
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