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JACKSONVILLE, Fla. – A Jacksonville woman said she was left heartbroken after the United States Postal Service (USPS) never delivered her mother’s ashes to her home. Now she wants answers and closure.
The ashes of Marilyn Bing’s mother were shipped in a large box in November and tracked to Jacksonville, but now they’ve been lost for seven weeks.
Bing is still grieving a mother she loved dearly.
A video taken of Dorothy Powell on her 90th birthday showed her full of energy and fun. The following year, in 2023, she passed away.
The family planned to keep her ashes in little lockets to keep her memory alive, but now that may never happen.