Denmark’s postal service has stopped delivering letters after more than 400 years, with its last letter delivered on Dec. 30, 2025. The service saw a 90 percent decrease in letter volume from 2000 to 2024, prompting it to leave the letter delivery business and concentrate on its parcel business, which has been growing due to online shopping.
That trend is being seen stateside as well.
U.S. Postal Service First-Class Mail declined from its all-time high of 103.6 billion pieces in 2001 to 44.3 billion pieces in 2024. According to Universal Postal Union, global estimates for letters have been declining sharply, while parcels is steadily growing. This is the same case according to the European Commission’s Glossary of Postal Statistics.
In previous years, there was a high necessity to send bills and legal correspondence via postal mail. However, now most people receive their bills online, and courts offer e-services. Millennials prefer email communication. Gen Z and Gen Alpha grew up on the internet and with electronic screens. The U.S. Postal Service should serve them where they are — online.
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