April is EAP Awareness Month, a good time to take stock of the tools that the USPS Employee Assistance Program offers employees and their family members to address life challenges.
EAP professionals offer:
• Coaching and training;
• Consultations;
• Counseling — face-to-face, video or telephone;
• Critical incident response;
• Health and wellness information;
• “In-the-moment” support;
• Online therapy;
• Resources for caregivers;
• Retirement preparation assistance;
• Suicide prevention help; and
• Work/life balance support.
EAP district advisory committees, an essential part of the program, have resumed following a recent organizational realignment.
The committees promote EAP, assess its effectiveness, provide feedback, address organizational issues and create local programs.
Employees can contact their district’s human resources manager to learn more about local program content or to submit ideas. To access EAP resources, go to the EAP website or call 800-327-4968 (800-EAP-4YOU). The TTY number is 877-492-7341.