Whether your parcel is large or small, going express or ground, heading to Madrid or Missoula, Angie Williams with the Whitefish post office will take care of it while providing you with excellent customer service.
“I like greeting my customers by name,” Williams said. “I believe everybody deserves a smile and a friendly face, so I try to give my customers the transaction and the personal interaction that I would want if I was on the opposite side of the counter.”
Williams said her capacity for patience and kindness comes naturally and she does not become frustrated easily – traits that are key in customer service. She also loves her job and has compassion for her customers.
“You perform better when you’re doing a work of passion,” Williams said. “Take that extra 30 seconds. Spend a little time and make them feel like they actually are a person and that they’re seen.”
While Williams enjoys seeing the regulars at her counter, she welcomes new arrivals and tourists with the same level of quality care.
