Bills, bank statements and ballot returned for six months after USPS incorrectly marked woman as moved

ANNAPOLIS, Md. — Same home. Same mailbox. But in April, Maggie Rauh’s mail stopped being delivered.

“All of a sudden I went from 30, 40 pieces a day to nothing,” Rauh said.

She visited her local post office and contacted the distribution center, but the problem continued. Then her bank and BGE told her her bills and statements were being returned.

“Because I had moved and left no forwarding address, and I said I hadn’t moved. I’ve lived here since 2017,” she said.
After WMAR-2 News contacted USPS, a spokesperson confirmed a Return to Sender order took effect for Rauh’s address on April 7. USPS cancelled it Oct. 20.

“We continue to look into who placed the order and why, along with how the issue was not properly discovered earlier,” the spokesperson wrote.

USPS said such orders generally cause first-class mail to be returned to senders, but not marketing mail, such as flyers, catalogs and advertisements.

Rauh also recalled a confrontation with her carrier that April over her dog.

“And she just said to me, get your dog away from me, and I said she’s friendly. And she said, she’s not on a leash. I said, she’s on a leash. She said, well, you’re not holding the leash. And I said, you’re right, I’m not holding the leash. I’ve got the cane, my key, getting mail. And she said, I have the ability to make your mail disappear for six months,” Rauh said.

Rauh says a note followed the next day.

“And then the next day, I had this note in my mailbox that not to worry, you will get your mail,” she said.

Rauh says she doesn’t know whether the confrontation and the delivery problems are connected. USPS has not established a connection or identified who entered the order.

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