Actual vs. ‘Earned’ Complement
The APWU objects to the Postal Service using “Earned Hours” as opposed to actual “Work Hours” to determine staffing. The APWU asserts that this violates Article 37.3.A.1., which requires the Postal Service to use all available “work hours” for Clerk Craft assignments.
If we challenge the models or tools management uses, it should only be as a rebuttal to their position and should not be the main argument. We should not devote significant time to rebutting management’s staffing models and tools. Our main focus should be advancing our extremely strong Article 37.3.A.1. language, and referencing the three National Goldberg awards and two Step 4 settlements.
In its April 3, 2017, reply to Lamont Brooks, the Postal Service took the position that “earned hours” are simply “internal management tools” to provide data to local management and ensure compliance with the contract. They insist that earned hours should match work hours. That is why actual work hours are the controlling method to determine staffing. We must fight to adequately staff the window and mail processing. Delayed mail and long lines in the lobby are contrary to proper staffing. Lead Clerks should be assisting management to properly staff the offices.
The most important clock rings are as follows:
- Begin Tour
- Out to Lunch
- In from Lunch
- End Tour
Clerks should ensure that they are on the correct workhour operation. Standby codes are NOT work hours.
When clerks are not clocking on the proper operation it becomes a management excuse to reduce the complement. Operation 956 SOV is used for loaner hours. The Postal Service informed the Clerk Division that local management can add operation numbers that may be missing on an MDD/IO scanner.
We remain in discussions on Operation 352, which the parties negotiated at the national level for retail lobby assistance duties prior to reaching the window. Detailed descriptions of operation numbers are in the M-32 Handbook.